• Seasoned Cloud Architect level resource with extensive Consultative experience positioning Professional Services to help Fortune 500 customers migrate business applications to IBM and AT&T Cloud architectures.  Works in close partnership with core account teams and overlay sellers to discern customer needs and develop custom consulting scope inclusive of application discovery, workload characterization, high level solution alternative development, and migration planning.

Technical Skills:

• Strong HANDS ON technical background in Cloud and Data Center Transformation design and deployment as well as storage architecture and deployment with significant experience in two or more of the following disciplines:

• IBM Technologies                       i,p,x and zSeries servers, XIV storage, WebSphere and DB2 software structure
• Advanced Infrastructure             (LAN/WAN, routing/switching)
• Data Center                                (optimization, consolidation, engineering, migrations)
• Security                                       (strategy, roadmap, risk, governance, architecture, policy)
• IT Service Management             (strategy, roadmap, architecture, implementation)
• Contact Center                            (strategy, roadmap, application, optimization)
• Unified Communications             (roadmap, readiness, life-cycle, IPT, integration, Microsoft UC)
• IT Transformation                        (framework, roadmap, strategy)

• Has direct knowledge of synchronous and asynchronous data replication utilizing technologies such as Concurrent SRDF, XRC and MetroMirror
• Understands how orchestration and federation platforms integrate with “as-a-service” offerings.
• Has direct knowledge of Business Continuity and Disaster Recovery approaches.

Responsibilities:

• Initial focus on technical pre-sales and service methodology/delivery approach development which will evolve into a 100% billable field role within year 1, delivering life cycle AT&T Consulting services
• Partners with sales and delivery teams, develops and strengthens relationships with regional IBM teams
• Focuses on developing relationships with Customer CIO’s, CxO, and Lines of Business Owners (HR, Marketing, Finance)
• Owns the “Art of What is Possible” strategy from an IBM-AT&T Cloud Services perspective
  • Delivers executive presentations on Cloud and Data Center Transformation strategies for multiple service technologies
  • Owns strategy sessions with clients that identifies, shapes  & develops potential solutions
  • Provides strategic & technical direction to solve customer’s business problems.
  • Writes Statements of Work
• Has direct relationship with IBM and IBM’s key partners/vendors, which includes a leadership role in various technology areas to facilitate the development of full, robust customized solutions.
• Shapes Customer Technical Vision and Strategy with respect to Cloud and Data Center Transformation services
• Writes white papers, technical strategy documents and develops repeatable industry solutions.
• Provides market sensing input to the AT&T Product and Marketing teams
• Subject Matter Expert for Customers as well as AT&T Sales, Service Delivery and Technical organizations
• Key contributor to the Technical Knowledge Share Community Portal
• Develops TCO/ROI models for IBM and AT&T’s custom/complex Cloud and Hosting and Applications Services teams
• Develops technical selling strategies for advanced Cloud and Data Center technologies

Qualifications:

• Willing and able to travel on average 75%
• Requires a bachelor’s degree in computer science or related degree in Science, Engineering, Electronics, Telecommunications, IT disciplines or Business Administration.
• Certification as an Enterprise Architect preferred.  Minimum 10 years working experience in design, implementation and management of global enterprise network systems for a service integrator, global management consulting, technology services, or outsourcing company.  Proven history of building Trusted Advisor relationships with strategic clientele
• Attention to detail required ensuring effective planning, implementation and execution
• Outstanding written and verbal communication skills, “boardroom” presence
• Experienced in leadership, conflict management, and possesses the business acumen needed to discern key business drivers, and financial knowledge to development return on investment models.
• Has written write papers, technical strategy documents and developed repeatable industry solutions.

Key Responsibilities:
• Lead product solution marketing; foster idea generation, develop business cases and strategies, development of pricing, product definition and support. Design and implement positioning and branding strategies.
• Design and implement comprehensive lifecycle vendor management, strategy and product deployment plans designed to assist the department’s efforts in generating additional revenue and expanding products and solutions portfolio
• Identify, recommend, and implement ways to streamline vendor management and contract negotiation processes, procedures, and introduce best practices for integration.
• Subject matter expert for vendor contracting solutions; understand technical, transaction and operational processes, business rules, and product features.
• Collaborate on pricing strategies and business models that maximize product profitability and performance
• Offer creation, deployment, marketing, sales training/incentives, product management, and solution integration.
• Establish operational objectives and work plans, and delegate assignments to subordinate managers
• Evaluate competitive landscape, identifying/analyzing new product opportunities and features, building business cases, developing business requirements, and partnering with product management team to develop pricing and product strategies that achieve maximum profitability.
• Develop and implement a best in class tracking and analytics process to ensure all initiatives are set against measurable objectives and there is a method and process for course correction to ensure changes can be made to meet expectations.
• Play a key leadership role enabling new product development and enhancements to drive operational efficiency and establish and maintaining relationships with internal and external resources; product management, product marketing, sales, network, IT, finance, and CTO
• Lead presentations and status updates for Senior Leadership

Qualifications:
• Must have a minimum of 12 years product marketing /business management experience with proven successful results overseeing successful product development initiatives.
• 10 or more years of product management experience including offer creation, deployment, marketing, sales training/incentives, product management, and integration of solutions.
• Experience in enterprise applications including cloud computing, ERP, CRM, Network, Security, Call Center, Unified Communication, Cloud Applications, etc.
• In depth knowledge of technology solutions including system architecture, programming environments, hardware and software platforms
• Telecommunication – Mobile consumer, Mobile enterprise solutions, Wireless networks, Payments, VoIP
• Internet – Social Networking, E-commerce, B2B
• Enterprise – Call Center, IVR, Call Routing, Unified Communication, Cloud Applications, SFA
• Extensive experience in marketing, business development and sales management in competitive high-tech industries
• Knowledge of AT&T Mobility portfolio (products, services, solutions)
• Experience leading a successful product marketing team including employee development and cross-functional team building
• Must be passionate about and have a deep understanding of customer purchasing behavior, new technologies, product strategy, and analytics and be able to translate those findings into meaningful, actionable and measurable insight.
• Strong analytical and quantitative problem solving skills; experience building models and forecasting, and building business cases and plans based on sharp business judgment
• Strong strategic skills to plan a 24-month roadmap for maximum customer growth
• Excellent written, verbal, negotiation and presentation skills (able to create and deliver presentations to senior management).
• Proactive, well organized self starter with strong project management skills and ability to manage multiple high-visibility, complex technical projects
• Should have high energy and possess courage, creativity and perseverance and ability to work under pressure, within tight deadlines.
• Supervisory and management experience

Desired
• MBA

Executive Director – Customer Solutions Design (Level 4)

ATT mobility is hiring for a leadership role for business to business customer experience design!  Are you highly innovated and able to make connections across strategy, design and human factors?  Do you have a passion and experience in creating customer experience design ideas, bringing them to life and solving complex customer problems through innovative design principles?  Do you know how to showcase your ideas, storyboard and even animate your ideas to bring them to life?  If you have extensive experience in these areas, want to lead a design team and are able to solve complex customer problems this is the right job for you!

Job Overview

Work with cross functional teams and product to ideate new customer experience design solutions.  Implore design principle thinking leading teams to solve complex customer experience problems.  Analyze data to determine how we may improve customer experience and work to develop the future vision for various product families ensuring a solution focused approached.  Manage multiple customer experie3nce design tracks.  Ideate new projects, prototype in fast track development environment and prove out CX design concepts including associated financials and impact to CX metrics.  Build CX framework for product to follow to improve product ideation process.  Coach, mentor and train other ATT colleagues to become CX designers.

Skills and Attributes

• Demonstrates critical thinking skills and the ability to make connections across business strategy, human factor disciplines, program mgt and design disciplines.  Ideal candidate will also possess engineering skills.
• Curious and insightful
• Has led complex design from scratch or redesign efforts from a customer experience perspective. Candidate should demonstrate experience through providing examples of individual contributions including design thinking, creative and/or prototyping examples of work.
• Deep critical thinking skills
• Are comfortable with ambiguity and making sense of confusion
• Has a passion for learning, working with others and staying connected to industry
• Strong communication skills demonstrated in written manner and other multi-media’s
• Thinks about the details and the big picture.
• Has direct management/leadership experience (4+ yrs) with the ability to develop and lead others both directly and cross functionally.
• Has a Bachelor’s or Master’s degree in design, business, business strategy, engineering or related social science discipline
• Has 5 or more years of directly relevant experience in design and strategy.

Responsibilities include:

• Management of a team of 5-10 product managers responsible for the external Partner relationships, platform development and reliability, billing enhancements and new product development
• Creates and delivers executive presentations, roadmaps and plans around third party applications, billing and compliance
• Works across the organization with groups including CTO, Pricing, Devices, CLM, Legal and Accounting
• This position is responsible for directing the development of company market requirements for specific products or product lines
• This position is responsible for the life cycle management of products/services in order to optimize market plan performance, revenue growth and profitability objectives
• Directs the development of business plans, managing lifecycles, and product positioning in the marketplace
• This position approves, sets priorities, and allocates resources for execution of the line of business strategy and achievement of performance objectives including: financial performance, market share, production and delivery of market area support projects (e.g. directs and approves new products and product features; directs advertising and promotional programs, etc.)
• Establishes pricing strategies
• Acts as a technical advisor for specific product(s) assigned
• Responsible for product family profitability
• Supports sales operation activities by providing training and current product information to sales staff
• Establishes operational objectives and assignments, and delegates assignments to subordinate managers
• Product lines are diverse in nature and require experienced management
• This is a supervisory position

Required Qualifications:

• A successful candidate will have a minimum of 7 years experience with technology product management/marketing or telecom
• Strong and well defined communications, interpersonal, presentation and leadership skills a must
• Project Management background essential
• Ability to pass s a criminal background check and drug test
• The successful candidate will be able to perform the following with or without reasonable accommodation:
• Ability to operate a personal computer, wireless equipment, copier and fax

Desired Qualifications:

• Bachelor’s or Master’s degree in Business or Marketing is preferred

We offer:

• Competitive pay (base salary plus bonus): Base pay varies by position location
• Excellent benefits (401k, tuition reimbursement, paid time off, medical/dental and more!)
• Top-notch on-going training on the latest technology
• A fun, fast paced work environment

++++++++++++

Responsibilities include:

• Management of a team of 5-10 product managers responsible for the external Partner relationships, platform development and reliability, billing enhancements and new product development

The Director in this position will lead the customer-centric vision, strategy, and execution of the user experience design and advocate a vision for simplicity and discoverability to meet the needs of our user base.

Provide thought leadership by contributing subject matter expertise in the areas of visual design, user experience best practices, user research, content strategy, B2B eCommerce, and online user behavior.

Position requires that Director foster a creative, positive, efficient and collaborative team working environment.  In addition, staff will support billing, contracting, reporting, customer-facing online support tools, user management, fraud management and identity management.

Role responsibilities include:

• Development of a competitive strategy and continuous understanding of the industry, market trends, buying behaviors and competitors.
• Specifying portal requirements based on current and future product needs, trends and interaction with business analyst and customers.
• Aligning the roadmap with the market needs, creating an elegant and balanced solution within the constraints of a complex technical framework.
• Ensure staff maintains official supporting product documents (e.g. contracts, billing) that detail AT&T’s standard solutions.
• Work closely with Product Managers and Senior Management to align the strategy with revenue goals, and team resources.
• Measured on customer satisfaction and attainment of revenue goals.

Candidate must possess:

• Seven years of digital/web/portal experience.
• Strong interpersonal skills and easily interface with both technical and non-technical audiences.
• Business analysis acumen and ease interacting at the executive level.
• Proven ability to think strategically and problem solve in an evolving environment. Comfortable thinking outside of the box to find innovative ways to solve challenging business problems.
• Understands measurement, website analytics, and best practices for driving adoption within a self-service based online property.
• Experience managing a product roadmap, building and/or mentoring a team, defining user experience and leading innovation to improve the customer experience.
• Understand business objectives and drive results with limited instruction or supervision.
• Candidate must be self-directed, industry-savvy, and results-oriented.
• Leadership and mentoring skills as a people manager and organizational leader.

Required Qualifications:

• A successful candidate will have a minimum of 7 years experience with technology product management/marketing or telecom
• Strong and well defined communications, interpersonal, presentation and leadership skills a must
• Project Management background essential
• Ability to pass s a criminal background check and drug test
• The successful candidate will be able to perform the following with or without reasonable accommodation:
• Ability to operate a personal computer, wireless equipment, copier and fax

Desired Qualifications:

• Bachelor’s or Master’s degree in Business or Marketing is preferred

We offer:

• Competitive pay (base salary plus bonus): Base pay varies by position location
• Excellent benefits (401k, tuition reimbursement, paid time off, medical/dental and more!)
• Top-notch on-going training on the latest technology
• A fun, fast paced work environment

++++++++++++++++++++++++++++

Responsibilities include:

• Management of a team of 5-10 product managers responsible for the external Partner relationships, platform development and reliability, billing enhancements and new product development
• Creates and delivers executive presentations, roadmaps and plans around third party applications, billing and compliance
• Works across the organization with groups including CTO, Pricing, Devices, CLM, Legal and Accounting
• This position is responsible for directing the development of company market requirements for specific products or product lines
• This position is responsible for the life cycle management of products/services in order to optimize market plan performance, revenue growth and profitability objectives
• Directs the development of business plans, managing lifecycles, and product positioning in the marketplace
• This position approves, sets priorities, and allocates resources for execution of the line of business strategy and achievement of performance objectives including: financial performance, market share, production and delivery of market area support projects (e.g. directs and approves new products and product features; directs advertising and promotional programs, etc.)
• Establishes pricing strategies
• Acts as a technical advisor for specific product(s) assigned
• Responsible for product family profitability
• Supports sales operation activities by providing training and current product information to sales staff
• Establishes operational objectives and assignments, and delegates assignments to subordinate managers
• Product lines are diverse in nature and require experienced management
• This is a supervisory position

Required Qualifications:

• A successful candidate will have a minimum of 7 years experience with technology product management/marketing or telecom
• Strong and well defined communications, interpersonal, presentation and leadership skills a must
• Project Management background essential
• Ability to pass s a criminal background check and drug test
• The successful candidate will be able to perform the following with or without reasonable accommodation:
• Ability to operate a personal computer, wireless equipment, copier and fax

Desired Qualifications:

• Bachelor’s or Master’s degree in Business or Marketing is preferred

We offer:

• Competitive pay (base salary plus bonus): Base pay varies by position location
• Excellent benefits (401k, tuition reimbursement, paid time off, medical/dental and more!)
• Top-notch on-going training on the latest technology
• A fun, fast paced work environment

++++++++++++++++++++++++++++

Engineering | Oakland, CA, United States

In this role you’ll be working on Pandora’s playlist team designing and building the next innovations that will delight millions of listeners. This role is about impact and you’ll have the opportunity to directly influence the way hundreds of millions of listeners discover music they love. You’ll interact regularly with senior leadership to directly guide and shape Pandora’s playlist products and services.

Successful candidates will have significant experience designing and building recommender systems, solid programming skills, outstanding communication skills, demonstrated ability to work well in a small team, and a desire to work at Pandora HQ in Oakland, California. Relocation and visa programs available.
Requirements

• MS in Music Information Retrieval
• Demonstrated ability to implement MIR algorithms at scale
• Solid background in general computer science
• Experience with Java and Python
• Experience with SQL databases
• Familiarity with software engineering practices
• Familiarity with the modern web technology stack
• Familiarity and interest with machine learning and statistics
• Familiarity with current research in music informational retrieval

Plus Requirements

• PhD in Music Information Retrieval
• Relevant papers presented at ISMIR
• Experience with large scale recommender systems
• Experience with the Hadoop technology stack
• Experience with R, Matlab, or other scientific computing language
• Familiarity with current research in recommenders and machine learning

Engineering | Oakland, CA, United States

Pandora has a great opportunity for an innovative, inspired Web Developer with experience designing and building killer consumer web applications. As a member of our engineering team you will participate in important design decisions and play a key role in development of the Pandora web site, visited daily by our rapidly expanding community of millions of listeners.
You will get the chance to take on complex and interesting problems as part of a fast-paced, highly collaborative team. We hold ourselves to high standards, and take pride in our work. This is a great opportunity for engineers with several years of front-end development experience who are passionate about sophisticated interface design and delivering an outstanding user experience.

Requirements:
You must have solid knowledge and professional experience developing compelling web applications with HTML, CSS, Javascript and AJAX. You will need to have solid command of web standards, best practices, and browser compatibility issues. As a member of our highly motivated team you should be dedicated to excellence and have a strong sense of personal responsibility.

• Minimum 5 years professional experience, with at least 2 years developing consumer web applications.
• Strong experience in HTML and CSS development.
• Solid Experience writing cross-platform JavaScript, and with JQuery or similar JavaScript library.
• Experience unit testing with frameworks such as JUnit.
• Experience working with Apache with Jetty or Tomcat.
• Experience developing for Linux-based deployment platforms (Debian preferred).
• Team player with excellent communication and interpersonal skills.

Plus Requirements:

• Experience developing object-oriented code in Java.
• Knowledge of web view technologies such as JSP, Velocity.
• Technically proficient using any of the following: Hibernate, XML-RPC, Perl, Flash, AJAX.
• Experience with Agile software development.
• Experience working with back end databases (PostgreSQL preferred), using SQL.
• Experience providing streaming media direct to consumers.
• BA/BS or better in Computer Science or a related field.

Core Technologies
HTML, CSS, Javascript, JQuery, Jetty, Java, Apache