ITSM Sr Consultant – Full time opportunity – NY Metro

Roznos Enterprises LogoITSM Sr Consultant – Preferred location Jersey City or Manhattan.  Open to remote for the right experience.

 

 

Discovery, planning, testing, & integration of IT Service Management processes and procedures associated with client’s implementation of management tools and monitoring technologies to support the Voice Transformation platform:

  • Gather initial client requirements for tools, operational support, maintenance, etc
  • Design/Develop processes & procedures to support the use of management tools to support the Lync & Cisco Voice Transformation platform
  • Baseline
  • Testing & Integration
  • Client acceptance

Microsoft UC lead SME – NYC or New Jersey location preferred- 100K+ seats – 300+ global locations

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Responsible for service and technical architect, including design, strategy, implementation and support, of Unified Communications technologies that include:

·   Build and implement the best in class experience for Lync users globally

·   Acts as a subject matter expert in installation, design, configuration of unified communications technologies

·   Translates business requirements into collaboration technology/service requirements and owns requirements documentation for critical projects and enhancements initiative

·   Reviews requests for service enhancements and undertakes cost evaluation, standards reviews and prioritization

·   Regularly interacts with senior management or executive levels on matters concerning several functional areas, divisions, and/or customers.

·   Provide leadership in identification, assessment new collaboration requirements, designing and deployment of collaboration solutions

·   Provides guidance to lower level technical personnel but has no formal supervisory responsibility

 

PSTN Edge Central SIP Trunks based on Cisco CUBE *or* Oracle SBC1, TDM Gateways based on Cisco Routers
 

Global Routing Layer

Cisco Session Management Edition (SME) cluster distributed across all regions for all dial-plan calls and PSTN access
Contact Center Integration to existing Avaya Call Center in CH and US
Voicemail Microsoft Exchange Voicemail for Lync users and Cisco Unity Connection for hard phones
IM / Presence Microsoft Lync Server
Desktop video Microsoft Lync Server
Call Control (Leaf Cluster) Microsoft Lync Server for Lync users and Cisco CUCM for hard phones
Recording Nice NTR Recording for Cisco endpoints
Conferencing Cisco DSP farms for ad hoc audio conferencing only
 

Integrations

TDM Integration to BT Trader Voice (Q.SIG) and Kofax/Topcall Fax Servers (TDM) and Lync Mediation Server, Avaya Session Management, Cisco H.323 GK Network
Endpoints Microsoft Lync, Cisco Hard Phones, Cisco Analog Ports

Global Microsoft UC Program Manager – NYC or New Jersey – Full Time

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Full time Opportunity.  We will be rolling out a UC solution to 300+ locations.  100,000+ seats.

Essential Skills and Experience:

·          Proven track record of delivering large scale UC projects within the customer’s timescales and quality expectations.

·          Experience with projects within the Microsoft market, with a predominant focus on Microsoft Lync, and Office 365

·          Must be very aware of the PMI Project Management Processes

·          Strong ability to produce project documentation, including: project plans, status reports and resourcing

·          Outstanding client facing and communication skills.

The ideal Program Manager will be extremely organized and have the ability to co-ordinate multiple projects to an exceptional standard, ensuring customer satisfactions are met and projects are delivered on time. They will have attention to detail, be able to work under pressure and self-motivated to achieve success.

 

Microsoft UC Sr Consultant/Architect – at&t Consulting – NY Metro

Originally posted on Roznos's Job Blog:

AT&T Consulting Lync

AT&T Consulting Solutions

Microsoft Unified Communications Architect
General Qualifications
A seasoned and strategic thought leader in large scale multi-vendor Unified Communications (UC) solutions.  Require full life cycle architecture, design and deployment expertise.
Role Overview

  • Engage in key engagements and lead teams in the delivery of AT&T Consulting UC  service portfolio
  • Ability to manage and exceed client expectations for delivery including facilitated meetings, whiteboard sessions, presentations, deliverables and weekly communications with client and engagement managers on status and health of the projects.  Strong business acumen and strategic customer interaction, including workshops and Strategy and Roadmap deliverables is key.
  • Deliver and lead strategy, readiness and other assessments, architecture and complex multi-vendor integration services.
  • Support Unified Communications Practice initiatives as a collaborative team.  Foster the development of standardized templates and Knowledge Management artifacts to improve field self-sufficiency.

Education and Certifications

  • Hands-on experience in UC for large, complex, and multi-vendor environments
  • 15+ years…

View original 209 more words

Microsoft UC Sr Consultant/Architect – at&t Consulting – NY Metro

AT&T Consulting Lync

AT&T Consulting Solutions

Microsoft Unified Communications Architect
General Qualifications
A seasoned and strategic thought leader in large scale multi-vendor Unified Communications (UC) solutions.  Require full life cycle architecture, design and deployment expertise.
Role Overview

  • Engage in key engagements and lead teams in the delivery of AT&T Consulting UC  service portfolio
  • Ability to manage and exceed client expectations for delivery including facilitated meetings, whiteboard sessions, presentations, deliverables and weekly communications with client and engagement managers on status and health of the projects.  Strong business acumen and strategic customer interaction, including workshops and Strategy and Roadmap deliverables is key.
  • Deliver and lead strategy, readiness and other assessments, architecture and complex multi-vendor integration services.
  • Support Unified Communications Practice initiatives as a collaborative team.  Foster the development of standardized templates and Knowledge Management artifacts to improve field self-sufficiency.

Education and Certifications

  • Hands-on experience in UC for large, complex, and multi-vendor environments
  • 15+ years industry experience and 5 years experience in Microsoft Technologies Consulting (Active Directory, Exchange & Lync)
  • Strategic IT Consulting experience
  • Strong documentation skills
  • Bachelors Degree or Equivalent
  • Industry certifications applicable to UC
  • Must have a strong Microsoft UC Voice Specialization
  • Microsoft Certified Master and/or Microsoft Certified Architect (desired)

Business and Technical Skills

  • Microsoft Lync 2010/2013 architecture, design and deployment expertise
  • Participated in past Microsoft programs and training including Voice Partner Program, TAP, Lync Ignites, and other Microsoft Programs
  • Lync 2010/2013 Architecture, Design and Integration experience
    • Multi-vendor integration with:
      • TDM to IP based voice solutions, including Cisco, Avaya, Siemens
      • Conferencing solutions such as Cisco, LifeSize, Polycom, and SMART Technologies
    • Voice and messaging integration with Microsoft Lync premise, Lync Online and Hosted/Managed Services
    • Unified Messaging experience with Avaya, Cisco and Microsoft solutions
    • Deployment experience with media gateway including ACME Packet, AudioCodes and Sonus
    • SIP Trunking
    • Customer use case scenarios
    • Data center network re-engineering
    • Internet access engineering
    • WAN acceleration and content distribution
    • QoS, Multicast, IP traffic engineering (desired)
  • Outstanding written and verbal communications skills with experience in VP and CxO level interaction and facilitation of diverse groups and stakeholders.
  • Distinguished interpersonal skills and responsiveness supporting customers
  • Ability and wiliness to assist sales and field management in expanding and development of new business opportunities

Sr Consultant – Advanced Infrastructure – San Francisco

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The Sr. Network Consultant (Network or Technical Architect) will provide architecture and engineering support for the integration of the multiple networks.   This resource operates at the expert level.  This resource can also assist with completion of in flight projects or assist in the development of new solutions that required skills around architecture development, design/engineering specifications, integration planning, migration options, test plans, integration tasks, task sequencing, and internal status communication and troubleshooting.

Technical Qualifications: Resource possesses strong skills surrounding the planning, design and implementation of multiprotocol, multivendor solutions.

  1. Experience in the architecture, migration and integration planning aspects of large, complex MPLS/WAN environments.
  2. Experience in the planning, design and deployment of LAN/WAN and IP architectures.  Possess expert knowledge of VPN, ISP peering, policy, BGP, ISIS, OSPF and other IP and LAN/WAN protocol application.
  3. Familiar with network design incorporating quality of service, fault resiliency, symmetry and load balancing.
  4. Familiar with network services including the configuration of network elements to support SNMP, DHCP, DNS and security.
  5. Lead has significant experience developing detailed designs surrounding WAN/LAN architectures including IGP, EGP and IPVPN.
  6. Experience in configuration, troubleshooting, and problem solving IP connectivity issues.

Core Responsibilities Include:

  1. Provide leadership and technical governance of the design and integration process for projects in flight.  Provides stewardship, oversight and subject matter expertise around the life cycle planning and integration of LAN/WAN networks.
  2. Development of High Level (Network Blueprint) Architecture – The technical architect will assist in the development of high level architectures for technologies or services being integrated into the Bank environment.  This can include product selection, integration planning, migration planning for the various WAN and LAN service elements that may be deployed.
  3. Development of Low Level (Detailed) Design – The technical architect will assist in the development of detailed designs that provide all necessary configurations and tasks necessary to integrate recommended solutions into the Bank environment.
  4. Analysis of Migration Options – The technical architect will develop and analyze migration scenarios and options in order to determine the recommendations for overall migration including migration timelines, sequencing and risk mitigation.
  5. Coordination and Communication – The technical architect will provide status of the engineering team’s tasks, issues and at risk items.
  6. Change Management – The technical architect will participate in the change management process to provide engineering inputs required to meet the change process requirements.
  7. Back Out Planning – The technical architect will assist in defining the back out process, procedure and triggers.
  8. Cutover Support – The technical architect will provide cutover support for any remote site turn-ups occurring during the contracted period.

at&t Security Solutions – PCI QSA Sr Consultant- Anywhere USA

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AT&T Security Solutions is a division of AT&T (a Fortune Global Top 10 company). AT&T is looking for

an information security practitioner with technical experience for the position of a Senior Consultant

located in the western US to be a part of a dynamic team of experienced security professionals with

varied experiences. Candidate must be skilled in Secure Infrastructure Services such as network

penetration testing, device configuration review, and secure architecture reviews. AT&T Security

Consulting clients range from some of the largest companies in the world to small businesses requiring

security consulting expertise.

Job Duties:

Key functions of this role will be to work on security and privacy consulting engagements for our

customers. Successful candidates will have demonstrated experience in security consulting and will

have an understanding of the business-technology interface; they will be able to understand business

environments/issues and have the ability to link them to technology at a high level. Experience with

network penetration testing is required. Technical security knowledge and experience with compliance

assessments such as PCI-DSS and ISO 27002 will be given preference.

Requirements:

• Bachelors degree in Computer Science or related fields, Masters Degree preferred

• A minimum of four years of Information Security consulting experience required

• Very good understanding of security operation & management in a large customer environment

• Must be a flexible team player, hard-working, and posses excellent communication and customer-
facing skills

• Must be self-directed, able to manage solo projects or participate as part of a larger team

• Strong report writing skills and ability to explain complex security issues to customers in a formal

presentation format required

• Creativity in finding cost-effective remediation solutions acceptable to our clients

• Must be able to interact confidently with all levels of technical and management client teams

• One Security certification such as CISSP, CISA, CISM, PCI QSA, CEH, SANS GSEC, etc., is required and

willingness to pursue further certification preferred.

• Ability to travel 50%-75%, mostly within region, must possess drivers’ license

Technical Skills

• Knowledge and experience with risk and compliance projects dealing with a variety of regulatory

and voluntary compliance standards such as: PCI-DSS, ISO 27000 series, federal and state security

and privacy regulations, HIPAA/HITECH, HiTrust, GLBA, SOX 404,etc. preferred

• Strong technical problem / resolution skills required

• Knowledge and experience with technical network and host-based security required.

• Mid to advanced level infrastructure or security design capabilities for environments that include 10

to 20 security devices, processes or applications.

• Mid to advanced level systems administration (UNIX/Linux, Windows, or mainframe)

• Knowledge with different application architectures and platforms, their development challenges,

their control configurations, and their inherent security strengths and weaknesses (e.g., ColdFusion,

J2EE, .Net) preferred

• Mid to advanced level network administration (firewalls, IDS/IPS, network architecture)

• Mid to advanced level knowledge of Penetration testing (network, system and application) required

• Mid to advanced level knowledge of one or more of the following preferred:

o Vulnerability scanning

o Application development

o Policy development

o Forensics

o Security event monitoring

• Vendor certification or demonstrable in-depth technical expertise with at least three major security

solution

o Examples Only: Symantec, McAfee, VeriSign, Juniper, Checkpoint, Cisco, Arcsite, Tripwire,

o Demonstrable experience includes being able to gather customer requirements, design a

etc.

solution, specify a build of materials, implement, tune/optimize, maintain or troubleshoot at

an architecture component level for an existing solution

Additional Requirements

• Knowledge and experience with risk and compliance assessments

• Familiar with retail information security challenges a plus

• Bi-lingual candidates a plus

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