Principal-Business Strategy – Dallas – Benchmarking
Great opportunity for a Strategic Transformation Consultant to join our team in Dallas!
Job Overview
The $30B unit at AT&T that serves all business customers is on a transformational journey with the goals of improved revenue growth and cost structure. We are looking for an experienced Strategic Transformation Consultant to join our team, identify strategic opportunities, and collaborate with senior leaders to rapidly drive change and deliver financial results that maximize shareholder value from the unit.
Ongoing Roles and Responsibilities:
- Identify and execute strategic opportunities to materially improve all aspects of the P&L for the $30B AT&T Business unit over the next 1-5 years, including revenue growth and cost structure domains
- Research industry trends, competitive landscape, and market dynamics to inform strategic opportunity identification and decision-making
- Conduct consulting-grade analysis to evaluate strategic opportunities including determining the magnitude of upside, investment, risk, and critical success factors
- Translate large-scale opportunities into actionable plans that have a strong likelihood of realizing financial results
- Develop the case for change and execution plan that compels all stakeholders – including Officers and senior leaders – to take risk, manage risk, and execute transformation
- Initiate opportunity execution and establish effective oversight to ensure the opportunity is converted into realized financial results at a high success rate
For the first 6-12 months, the first assignment for this role will be as follows:
- Conducting consulting-grade cost and efficiency benchmarking to measure AT&T Business’s performance against industry peers in the following domains: Customer Service, Service Delivery, Service Assurance, and other Operations domains support AT&T Business customers
- Work cross functionally with external consultants and internal AT&T business units to collect and validate financial and performance metrics data used for benchmarking analysis
- Develop a repeatable competitive benchmarking analysis procedures including, but not limited to: annual data collection across the industry, competitive benchmark reporting, and assessing AT&T Business’ performance across operational efficiency, customer management and operations, and force productivity.
- The Benchmark Analyst will be responsible for meeting with AT&T Business leaders to present actionable recommendations using benchmarking data, results, and recommend tactical plans to get AT&T to best in class in the industry.
Education / Experience:
- Minimum of 3-6 years as a consultant driving financial improvement of businesses
- Minimum of 2-4 years as a consultant developing and driving industry benchmark performance metrics with some of that experience being telco-specific
- Minimum of 2-4 years of relevant telecommunications or technology services experience
- Proven track record of identifying, evaluating, and executing large-scale transformation initiatives with significant financial impact
- Experience in translating opportunity into realized financial results at a very high success rate
- Bachelor’s degree in Business, Finance, Economics, Technology or a related field; advanced degree (MBA or equivalent) preferred
Qualifications:
- Consulting-grade analysis and collaboration skills to determine the magnitude of upside and risk for strategic opportunities
- Strong analytical skills, with the ability to synthesize complex data and insights into clear recommendations and action plans
- Compelling ability to convince Officers and senior leaders of value creation potential, manageable risk, and likelihood of success
- Knowledge of the telecommunications industry, market trends, and competitive landscape
- Self-motivated, results-oriented, and feels right at home in situations of ambiguity and change
- Excellent organizational, interpersonal, and oral/written communication skills
- Strong business acumen
Our Principal-Business Strategy managers earn between 128,400 – $192,600. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
Joining our team comes with amazing perks and benefits:
- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law require may be available but is unprotected
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
Please contact Jason Roznos for a discreet conversation. jason@roznosinc.com
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